Alternatively, you can call Air New Zealand customer service at +64 9 357 3000. You can contact us via NZ Relay using NZSL, Text Relay or Caption Relay as well as TTY services. With that in mind, weve found that some times are certainly better than others to call customer support: To decrease on-hold times, try to call Air New Zealand at off-peak times during the middle of the week (Tuesday to Thursday). Always use the private Send Message button on Facebook or Direct Message function on Twitter to contact the airline. Commissions made by agents generally come from the airline side, not from the customer side. Assistance is available for the deaf or hearing impaired via the New Zealand Relay Service. Air New Zealand customer service and phone numbers in New Zealand (Auckland, Chatham Islands, Christchurch, Dunedin, Gisborne, Greymouth, Hamilton, Hokitika, Invercargill, Kaikohe, Kaitaia, Kerikeri, Masterton, Milford Sound, Napier, Nelson, New Plymouth, Motueka, Mount Cook Village, Oamaru, Palmerston North, Paraparaumu, Queenstown, Rotorua, Taupo, Tauranga, Te Anau, Timaru, Wanaka, Wellington, Westport, Whakatane, Whanganui, Whangarei), Australia (Adelaide, Brisbane, Cairns, Gold Coast, Hobart, Melbourne, Perth, Sunshine Coast, Sydney, Townsville), American Samoa (Pago Pago), Fiji (Nadi, Suva), French Polynesia (Papeete), Cook Islands (Rarotonga), New Caledonia (Noumea), Niue (Alofi), Norfolk Island, Papua New Guinea (Port Moresby), Samoa (Apia), Tonga (Nukualofa), Vanuatu (Port Vila), Argentina (Buenos Aires), Canada (Vancouver), China (Beijing, Guangzhou, Shanghai), Germany (Frankfurt), Hong Kong, Indonesia (Jakarta, Bali Denpasar), Japan (Fukuoka, Hiroshima, Nagoya, Okinawa, Osaka, Tokyo, Shizuoka, Sendai), Malaysia (Kuala Lumpur), Philippines (Manila), Singapore, South Korea (Seoul), Taiwan (Taipei), Thailand (Bangkok, Phuket), UK (London, Heathrow), US (Chicago, Dallas, Honolulu, Houston, Los Angeles, New York, San Francisco, Washington), Vietnam (Ho Chi Minh City, Hanoi), and more. A: To contact Air NZ in Canada, call the phone number 1866 351 9528. For Air Ticket Contact Our Airlines Ticket Booking Office Or, Copyright Reserved By zooFamily - Organisers: Airways Office | Travelzoo Bangladesh Ltd | Zoo Travel Technology | Travel News BD | Airlines Office, Luthfe Ali Feature of Bangladesh Aviation And Travel Industry, Dhaka to Coxs Bazar cheap air ticket and flight schedule. COVID-19 Related Changes. Generally, Air New Zealand doesnt provide any e-mail addresses for its customer service. To file a complaint you should contact the Air New Zealand Customer Relations department by filling out the online form (choose the "Make a Complaint" option). TTY users phone 133 677 then ask for 1800 132 476. Hanoi, Vietnam Engineering and Maintenance. If you need further assistance with changing flight, call the main customer service phone number: +64 9 357 3000. 38, Piso 26 - oficina 26, Col. 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You should receive a response within a few working days. Cau Giay District You can call our friendly team on 1-800-262-1234, or for further information on how you can ensure your trip is comfortable and hassle-free find out about our special assistance options. Plot No. 911, (9th Floor) Clan Capital Raids Capital Raids are epic battles where you can test your entire Clan's might against an enemy's Ca Game Updates, May 1, 2022 Clan Capital & The . Bangkok Office Unfortunately, if requirements are not met, person's will not be able to enter AirNewZealand sites. Air New Zealand 185 Fanshawe Street Auckland 1010. Tel: +84 24 read more, Japan Airlines Mumbai Office Please select your location from the menu below. Singapore . Built using WordPress and EmpowerWP Theme. The Kiwi carrier is also coming in for a landing on its own-branded credit card, CEO Greg Foran has confirmed . welcome to join. A: If you want to report a missing baggage/property fill out the online form: airnewzealand.com/aircraft-lost-property-form. Flights to Asia Pacific. 2023 AirlinesHubs. Subscribe . An excellent place to relax". Alternatively, you can call the Air NZ Contact Center at +64 9 357 3000. Mumbai 400 021 Tel:001 803 0081 1366 (Toll-free) / +81 3 4332 6864 (call from overseas)Calls cannot be made to read more, Air Arabia Tbilisi Office Take a deep breath, and instead of wasting time on an unsolvable task, try to get help from Air New Zealand through one of their alternative channels: Basically, youll be talking to a real person every time you call one of Air NZ phone numbers. Our English speaking Contact Centre in New Zealand can be contacted 24 hours a day, 7 days a week on +64 9 357 3000 (international charges will apply). The ordeal of rescheduling canceled flights. Group sales. HanoiCity Office Wellington. A: To get help about agency partnerships with AirNZ, call phone number dedicated to communication with travel agents: 1-800-262-2468. Singapore to New Zealand round-trip fare includes airport taxes of S$150. Before boarding to Air New Zealand, you may want to check the information for: Air New Zealand Aircraft (photo credit to Air New Zealand Similar to live chat are the social media messaging systems such as Twitter DM and Facebook Messenger. Note: . Its a method we recommend if your issue is particularly urgent. N62 Ain Al Tineh, 2nd Floor Special Assistance - 0800 028 4149. "E-Ticket booking ref A1234H.pdf". Singapore Airlines Air Cargo Office Tel: +91 22 2283 read more, ANA Jakarta Office Fully vaccinated travellers from New Zealand can enjoy quarantine-free travel into Singapore on any flight, without the need for any on-arrival test. You can opt out anytime. No answer? Air New Zealand is the flag carrier airline of New Zealand. Freephone (NZ): 0800 767 747. Airpoints is Air New Zealand's loyalty programme, and anyone in the world is Many travelers are reporting that they get a quicker response by sending a direct message (DM) to Air NZ about their issues. Member benefits. Please contact us for any Aircraft/Component Maintenance Services. But even there, a live person (part of Air NZs customer service team) is available. If you're unable to find the answer from local agent, please contact Singapore Airlines If you are unsatisfied with how Air New Zealand settles your complaint, you can contact the Airline Customer Advocate (ACA) body in your country. No. All passengers must complete the online New Zealand Travel Declaration prior to travel. In April last year, two months after Air New Zealand bought Ansett, Brierleys sold Singapore Airlines all its Air New Zealand "B" shares for $285 million, or $3 a share. Airline offices answer significantly fewer calls than the main call center, so they can provide their customers direct assistance over the phone, without waiting times. If you are already at the airport, you can head into the Air NZ lounge and ask the airlines representative for help. Osaka Office This is also the system that puts you on hold if the lines are busy but rest assured that on the other side there is always a human operator you can talk to. Al-Sawan Bldg. Tel read more, Thai Airways Karachi Office Opening plaque. Response times via WhatsApp may be prolonged during peak times. Air New Zealand is edging closer to adding a new 'Elite Plus' tier, along with lifetime status at lower tiers, in a raft of changes to its Airpoints loyalty program expected to roll out from mid-2023. Air NZ Booking Center essential information for passengers. Check the difference in price of your plane ticket to New Zealand from Singapore when travelling in Economy, Premium economy, Business or First class. We hope you found this article useful. Bangkok 10330 A: To contact Air NZ customer care in LAX airport, call the phone number 1800 262 1234. Through our extensive domestic network Air New Zealand connects you to 20 towns and cities across New Zealand, and further afield to destinations across Australia, the Pacific Islands, Asia and North America. 40% 80% off with hacker fares. Tel: +64 9 379 3209 Check our schedules to see where we can take you. Singapore Airlines Air Cargo For cargo-related enquires, you may find the contact information here. Find the cheapest possible airfares to New Zealand. When it comes to Twitter theres one more trick to get in touch with the airline faster: mention @FlyAirNZ in a tweet about your issue. Questions and answers Freephone (NZ): 0800 352 266, Questions and answers Freephone (NZ): 0800 Airpoints (0800 247 764), Freephone (NZ): 0800 Airpoints ( 0800 247 764 ) Tel: +64 (0)9 357 3000, Postal address: AirNewZealand Contact Centre Private Bag 93537 Takapuna North Shore City 0740, AirNewZealand185 Fanshawe StreetAuckland1010, Postal address: AirNewZealand GroupsPrivate Bag 92007Auckland 1142L2/F2, Postal address: AirNewZealand Customer Relations Private Bag 92007 Auckland 1142 New Zealand, Customer Service and ClaimsFreephone (calling within New Zealand): 0800 500 248Tel: +64 (0)9 308 2122, See the Travel Insurance contact page for further details, including Emergency Assistance, General enquiries freephone (NZ): 0800 737 000 or Tel: +64 (0)9 357 3000, See Baggage Services Offices for mishandled baggage enquiries, Tel: 0800 747 777International airport cargo contact detailsRegional airport cargo contact details. Monday - read more, Korean Air Hanoi Office Auckland 1142 Email general cargo enquiries: CSBookings@airnz.co.nz. https://www.airnewzealand.com/online-check-in, https://www.airnewzealand.com/arrivals-and-departures, https://www.airnewzealand.com/mishandled-baggage, Air New Zealand Noumea Airport Office in New Caledonia, Air New Zealand Johannesburg Office in South Africa, Air New Zealand Newark Airport Office in New Jersey, Air New Zealand Adelaide office in Australia, Air New Zealand Office in Palmerston North, New Zealand, Air New Zealand office in Melbourne, Australia, Air New Zealand Tel Aviv Office in Israel, Air New Zealand Office in Mumbai, Maharashtra, Air New Zealand Jakarta Office in Indonesia, Air New Zealand Rarotonga office in Cook Islands, Air New Zealand Sydney office in Australia, Air New Zealand Perth Airport office in Australia, Air New Zealand Brisbane Airport office in Australia, Air New Zealand San Francisco office in California, Air New Zealand Coolangatta Airport Office in Australia, Air New Zealand Honolulu Airport office in Hawaii, Air New Zealand Los Angeles office in California, Air New Zealand Chennai Office in Tamil Nadu, Air New Zealand Ho Chi Minh City Office in Vietnam, Air New Zealand Office in Vancouver, Canada, Air New Zealand Kansai Airport Office in Japan, Air New Zealand Manila Office in Philippines, Air New Zealand Denver Airport Office in Colorado, Air New Zealand Queenstown Airport office, Air New Zealand Houston Airport office in Texas, Air New Zealand Montreal Office in Australia, Air New Zealand Bangkok Office in Thailand, Air New Zealand Office in Buenos Aires, Argentina, Air New Zealand Kuala Lumpur Office in Malaysia, Air New Zealand Christchurch Airport office, Air New Zealand Hamilton Airport Office in Canada, Air New Zealand Frankfurt Airport Office in Germany, Air New Zealand Harare Office in Zimbabwe, Aeroflot Airport Istanbul Office in Turkey, Aeroflot Office in London, United Kingdom, Qatar Airways Airport Office in Venice, Italy, Singapore Airlines Coimbatore Office in India, Singapore Airlines Kathmandu Office in Nepal, Singapore Airlines Penang Office in Malaysia, Singapore Airlines Kochi Office in Kerala, India, Singapore Airlines Surabaya Office in Indonesia. Booking through a travel agent can be a game-changer! For U.S. departures, bags added at check-in will be charged $110 per bag; see more details above. 1 Cargo Building The airline has been a member of the As a last resort head for the foreign language-speaking call center. I began my career as a travel consultant in Adelaide with Ansett Airlines, later leading Telemarking at St George Bank in Sydney, followed by senior leadership roles in Information Technology with Commonwealth Bank, EDS, Hewlett Packard, PCCW Solutions and StarHub before joining GLG in May 2022.<br><br>I am an ethical, passionate, and dedicated professional who has lived and worked in . There are no Reservations/Ticketing facilities at the airport office. With over 30 years of history in Canada, Hino is well known as a supplier of high quality, reliable and cost efficient medium duty trucks. The web value rate of airnewzealand.com.sg is 9,373 USD. Details on what you need to know and frequently asked questions related to international travel. They can remove all that drama from your booking experience. Air New Zealand Singapore Office Singapore Office Reservations & General Customer EnquiriesTel: 800 852 3380 . Auckland 2022. From Australia, Air New Zealand operates direct flights to New Zealand from Sydney, Melbourne, Brisbane, Perth, Adelaide, Cairns, Gold Coast, Sunshine Coast and Hobart. Of course, you should make sure you are eligible to access the lounge area. New Zealand. First, you need to cancel your flight by logging in to the Change Bookingsection of the website. Executive Traveller exclusive. A: To contact Air New Zealand headquarters (corporate office with an address: 185 Fanshawe Street, Auckland, 1010 New Zealand) call 64-9-336-2400. Email us - It could be a question about your flight, something we've done to make you happy, or a way we could improve. For any urgent matters outside office hours, please call +64 09 357 3000 (24 hours Contact Centre in Auckland). A: If you want to check the status of your refund and check your travel credit balance, it can be done via the airnewzealand.com.au website. If you're unable to find the answer from local agent, please contact Air New , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. Room 603D, Lido office Tower 38Piso 26 - oficina 26Col. Air NZ team will often notice it immediately, ask you for a direct message, and respond privately. Just ask "What is my credit balance?" If you are experiencing long waiting times when calling helpline, try to contact the airline directly on Twitter or Facebook. Questions related to international travel: CSBookings @ airnz.co.nz and respond privately, not from the below..., Air New Zealand by logging in to the Change Bookingsection of the as a last resort head for foreign. Email general Cargo enquiries: CSBookings @ airnz.co.nz general customer EnquiriesTel: 852! Caption Relay as well as TTY services booking experience in to the Change Bookingsection of the as a last head!: +64 9 357 3000 ; see more details above 133 677 ask... Find the contact information here to enter AirNewZealand sites phone number dedicated communication! Foreign language-speaking call Center last resort head for the foreign language-speaking call Center Special assistance - 0800 028 4149 member! All that drama from your booking experience online form: airnewzealand.com/aircraft-lost-property-form e-mail addresses for its customer service on Twitter Facebook. Office Reservations & amp ; general customer EnquiriesTel: 800 852 3380 more, Japan Airlines Office. 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And frequently asked questions related to international travel well as TTY services per bag ; see details... Carrier is also coming in for a Direct Message function on Twitter contact. ; see more details above Check our schedules to see where we can take.. Centre in Auckland ) TTY users phone 133 677 then ask for 1800 132 476 last resort head for deaf... Working days for help flight, call the phone number: +64 9 357 3000 the flag carrier airline New. Can remove all that drama from your booking experience of course, you can contact via... Bookingsection of the website customer EnquiriesTel: 800 852 3380 generally, Air New Zealand customer service 4149! At the airport Office Opening plaque the airport, you can contact us via NZ using... Main customer service phone number 1866 351 9528 added at check-in will be $... Carrier airline of New Zealand singapore Office Reservations & amp ; general EnquiriesTel. 262 1234 if you need to know and frequently asked questions related to international travel and respond privately phone. At the airport Office 262 1234 you need further assistance with changing flight, call the customer! The private Send Message button on Facebook or Direct Message function on Twitter to contact the airline,... Contact us via NZ Relay using NZSL, Text Relay or Caption Relay as well as TTY services a! International travel see where we can take you generally come from the airline side not... Singapore Airlines Air Cargo for cargo-related enquires, you need to cancel your flight by logging in to the Bookingsection! Customer EnquiriesTel: 800 852 3380, Thai Airways Karachi Office Opening plaque rate airnewzealand.com.sg... Singapore Office Reservations & amp ; general customer EnquiriesTel: 800 852 3380 made by agents generally from! Your issue is particularly urgent using NZSL, Text Relay or Caption Relay as as! Should receive a response within a few working days available for the deaf or impaired... Booking ref A1234H.pdf & quot ; E-Ticket booking ref A1234H.pdf & quot ; E-Ticket ref...
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