Theres also a chance that the modem cannot support the connection or there is excessive line noise (D170x). . Continuously detected note in CS15 during retract operation. Exchange a sensor after abnormal operating the CS41AB sensor, CS4 Dark detection on transport path before dispense operation, 1. Check the modem connection and the modem test. If error occurs when checking CS4 cable operation, replace a sensor. Remove foreign objects in the shutter unit. DA001 (10) UNABLE TO PROCESS. Check notes dispensed and rejected 2. Realign notes in the cassette 3. Response code 070 means that there is some technical/software problem with ur ATM card. Check external light source of the CS14 sensor.3. 2.Check if the telephone line is connected and the status of the telephone line. DA001 (10) UNABLE TO PROCESS. Possible that the processor or hardware components of the ATM machine has a problem which is causing for it to malfunction and eventually it will not dispense any money and displays an error message on the screen. Remove and replace cassette - Check the micro-switch located on the inside left wall of the dispenser. Reject error due to short check sheet during check dispense operation. Exchange a sensor after abnormal operating the CS11AB sensor, CS21AB Dark detection on transport path before dispense operation, 1. Code 7 Pick up the card, special condition (fraud account): The card issuer has flagged the account for fraud and therefore denied the transaction. 3. 1. Check if holders on the CS10A and CS10B sensors are bended. 3. Check notes status in 3 Cassette 2. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. Check settings of 4 Cassette FM Board Dip Switch (#3, #5, #6 On) 5. Try Balance Inquiry. Check if the CS3 sensor bracket is bended. Remove the remaining notes and foreign objects at the position of the CS 14 sensor 2. What does error code 3 DA001 10 mean on a ATM? Removed and replace cassette Check the micro-switch located on the inside left wall of the dispenser. Initialize 3. Remove dust in CS1AB, CS15AB, CS31AB,CS41AB Sensor4. 1. Reconfigure denomination at supervisor mode. The feed lever of the receipt printer is open. CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Reboot ATM 2. Check the notes in cassette #3, In case partial bills only are dispensed from the requested bills. 2 Cassette Jam during dispense operation (2 CST Encoder Error). document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); whats with the name? 1. _ Reset number of check sheets after troubleshooting. Replace the CS8 encoder slit sensor, Continuous 3 times error if note is long(once tried, twice retried)(Separated rejection), _ Check state of notes in reject box _ Rearrange notes in cassette _ Check Index of notes _ Check foreign objects in the main motor encoder slit. Check that x = 10, y = 11 using the equation 3x-y=19 ie 30 - 11 = 19. Note detected in stacker (shutter or presenter type), 1. Check the replenished amount and replenish 2. PIN ERROR (RBSLynk) or INVALID CARD (COMMON). Check if 3 Cassette FM B/D CN2 and 4 Cassette FM B/D CN1 are connected.4. Check delivery path for any notes and remove. 1.Remove a jammed note in CS13 sensor. Remove a jammed note between the tray and Cash Dispenser2. Recover printers mechanical Error 2. Remove the remaining notes and foreign objects at the position of the CS11AB sensor 2. Replenish receipt paper in paper charger 2. Reconfigure denomination2. Initialize after executing Cash Dispenser Information Set(P) Command4. Does the US export more oil than it imports? Initialize Cash Dispenser (CDU) 2. That's why it's vital to save money in any way possible. 2. Check 2 cassette specifications 3. Communication error - Command Length doesn't match. Rearrange notes in cassette 3. These ATM or Payment Network Providers may apply ATM or Payment Network Margins as shown below: FLM can be performed by the ATM owner or cash loader. Invalid Form (Too many Fields in the form), Media Overflow when form size is larger than media size, Invalid Media (Attribute for Media definition is not proper), Invalid Media (Area size is larger than media size), Invalid Media (Size of Media Name is exceeded to 2048 bytes totally), Receipt Printer communication failure during sending command to Receipt Printer, When sensing CS15A,B Dark (Error code, 400FF00 is subdivided by location of sensor. CSB sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 1st cassette. Check if each sensor is mounted. Check if the CS3 sensor cable is disconnected4. (CS10A and CS10B Dark detection). Remove a dust and foreign objects on CS11AB, CS21AB, CS31AB and CS41AB sensors.2. 2. Usually caused by a customer putting fingers in the cash drawer during dispense. There are two categories of ATM troubleshooting: first line maintenance (FLM) and second line maintenance (SLM). Open Printer head, Detect envelope on S3 or S4 ? . Dark light sensor test error (CS14, CS10) during initializing. Check if the RMS host is alive. Replace hard disk drive, Failed to execute an extra command in the status of Cash Unit Exchange, In case of not being the status of Cash Unit Exchange out of End Exchange, In case of carrying out Cash In Start command at two times, In case of not being the status of Cash In out of End Cash In, No. Error failed to communicate with CDU shutter, Error occurs when cassette with ID is not mounted, Error occurs when the number of dispensed bills from cassette dont match with the number of detection by sensor. Check if the CS5 cable is disconnected (CS5_1:Cash Dispenser B/D CN10 #11~12, 25~28/ CS5_2:CN12), _ Check notes status in the reject box _ Realign notes in the cassette _ Check foreign objects at the position of the CS5 Sensor Guide _ Check if the CS5 cable is disconnected (CS5_1:CDU B/D CN10 #11~12, 25~28//CS5_2:CN12). To show that DSR signal was turned to OFF(communication is cut). Check the tray deliver position operation. ATM error codes can help you keep your ATM working properly. PROCESSING ERROR (STANDARD3), Refer to E7. Cash, payments, and reliable transport are the fundamental needs of any business; and we deliver. Remove jammed notes on Cash Dispenser return path 2. CS3B sensor detects note in delivery path before CDU dispensesSensor is located along the delivery path right after where the note exits the 3rd cassette. Check if each sensor is mounted. There are a few simple steps you can take to troubleshoot your ATM if you encounter issues. Remove foreign objects on 3 Cassette Clutch Encoder Slit.4. ), When sensing CS41A, B Dark (Error code, 400FF00 is subdivided by location of sensor. Realign check sheets in the check cassette box.5. Realign check sheets in the check cassette box. Simultaneous Dark detection in both the tray (CS10) and throat (CS14/CS15). ATM issue: When your ATM does not dispense cash, despite sufficient balance, chances are your card is getting penetrated by scammers. Check the dispenser gate solenoid cable and connection. Its also fairly simple to conduct other troubleshooting if you follow the right steps. What is the first stage of falling in love? 1. If error occurs when checking CS10A/CS10B (CDU B/D CN2 #17~24) disconnection and operation, replace a sensor. 1. When cam doesnt arrive at dispense position within regulated time (cam error), When cam doesnt arrive at delivery position within regulated time (cam error). Remove the holed note on CS13, Error occurs when CS13 sensor regard hole in bill as wrong, CS13 sensor detects a bill with hole during dispensing. The error of double detection bills during dispense operation, 1. Contact manufacturer. Insert or re-insert the cassette(s). 50442440. Check the limit amount of withdrawal. Exchange sensor after abnormal operating CS21A, CS21B Sensor, 1. 2. Check if Dip switch # 6 is correctly set (Dip switch # 6 is set by On in case of not using Black mark), Sensor detects note in delivery path before CDU dispenses, CS4 sensor detects note in delivery path befoe CDU dispenses, Cash Dispenser(CDU) received the undefined command from AP software, 1. ), 1. Check notes status in the reject box 2. Dark light sensor test error (CS31A, CS31B) during initializing. Request to dispense 0 note. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. Transaction error code 3 da001 10 Anonymous 6 2 Dear user IMP actually meant for fund transfer so if you have transferred your fund to some other account using your debit/credit card or using internet banking service then you will see IMP transaction in your statement >it means Inter bank mobile payment service. Clean CS2 and CS4A, CS3 and CS4A Dark detection during initializing or dispense reserved operation, CS2, CS3 and CS4A Dark detection during initializing or dispense reserved operation, The same as #40011, #40012 and #40014 error handling, CS4B sensor detects note in delivery path before/after CDU dispenses. Genmega, Nautilus Hyosung, ATM Error Codes - Empire ATM Group Nautilus Hyosung Error Codes Home Nautilus Hyosung Error Codes Tip: Hold Ctrl and Press F then type in your code to jump to its description and resolution. Divide each side by 11: x = 10. No carrier during data sending/receiving after the modem is connected. Reinstall software 3. Check bill jam or no note in cassette #22. 3 consecutive rejects due to long-note detect, Exit count is greater than the CS1A/B pass-through count (count mismatch), Cassette is not in suitable position before dispensing note. Check foreign objects at the position of the CS5 Sensor Guide 4. Bills are remained in CS31AB sensor after dispensing bills. Something is detected on CS41AB sensor during dispensing bills. Replace the reject solenoid 1, 1. When autocomplete results are available use up and down arrows to review and enter to select. Something is detected on CS41AB sensor before dispensing bills from fourth cassette. 2. But they are easy fixes that you can handle yourself. Upgrade the Cash Dispenser firmware or download software again 3. Remove note from the CDU delivery path. Check 1 Cassette specification3. Remove the dust on the CS41A and CS41B sensors. 2. Check 4 cassette specifications 3. What is ATM error code 3 DA001? Thermal printer is Over heated-during operation. 2. sensor failure of PD1,PD2,PD3,PDI/Card remains inside. Check command that Cash Dispenser is received 2. Check if the CS62 sensor cable is disconnected (Cash Dispenser Board CN10 #5~2). Check the status of sensor and its connector. Check the clutch operation (Life test command)3. Ask for FREE. 3. To show that the specified protocol does not agree with that of ICC/SAM ICRW still connected. If the same problem occurs, inject master key again by diagnostics or inquire your service provider. You could save yourself a lot of money if your machine is under warranty. Check CS7 Sensor Cable 3. 1. Cassette information is not properly set. Remove a dust or foreign objects on the CS13 sensor4. Replenish receipt paper 2. Replace hard disk drive, 1. Check modem cable 3. Communication error-Command Length doesnt match. Remove jammed notes on Cash Dispenser return path2. Check host phone number. CS1A sensor detects note in delivery path before CDU dispenses.Sensor is located along the delivery path right after where the note exits the 1st cassette. Remove cables (even though they are of concern only if it is repeated. Check if the CS37 sensor cable are disconnected (3 CST FM B/D CN3). Check the dispenser outlet solenoid cable and connection. How do you handle a failed ATM transaction? Check CS5_2 Sensor Cable 2. To show that write error is detected through write/verify procedure. It was detected that the feed lever was open before ther receipt printer started to operate. Bill rejection error (Normal recognition for long bill-CS4)/CS4 Jam. Customer has canceled the transaction at surcharge. Something is detected on CS15AB sensor before dispensing operation, Something is detected in C15AB sensor during dispensing operation, Bill is remained in CS15AB sensor after dispensing operation, Failed to close the CDU shutter (failed ten times retry). Replace 4 cassette box when multiple error occur. Check the status of sensor and its connector, 1. Check cash dispenser driver (CDM SP) version2. 3. 1. Check settings of 3 Cassette FM Board Dip Switch (#2, #4, #6 On) 3. Text refreshing timer), Parameter is not properly set (Advertisement text), Parameter is not properly set (Dispense limit), Parameter is not properly set (Denomination), Parameter is not properly set (Fast Cash), RMS Password is not inputted in RMS Enable, RMS Phone Number is not inputted in RMS Enable. ERROR CODE ERROR DESCRIPTION SOLUTION; 0: Normal Status: Normal Status: 400: Dark light sensor test error (CS11A, CS11B, CS4) during . Check the status of Near End sensor and its connector, 1. 3. Check the shutter motor connection cable. Check CS1 sensor2. The operation failed for an unspecified or unknown reason. Remove any jammed paper from the printer. Better try other available ATM machines on your area. Dark light sensor test error (CS11A, CS11B, CS4) during initializing. Check state of notes in reject box 2. Check if the CS41A and CS41B sensor cables are disconnected (4 CST FM B/D CN3).Exchange a sensor after abnormal operating the CS41A and CS41B sensor. 2. Check CS21A, CS21B Sensor Cable3. Its impossible to read the version after transferring to the CduSetup menu. DA001 (10) UNABLE TO PROCESS. Community Experts online right now. 4. Trying to get a motorcycle fault codes list #953. Save my name, email, and website in this browser for the next time I comment. Remove a jammed note on the gate 2. Remove notes in the reject box and remount the reject box3. Replace 2 cassette box when multiple errors occur. Check the Cash Dispenser firmwave version and refer to specifications. Enforcedly remove cash during reserve/retract operation (subnormal exit), Cash Dispenser communication failure during sending command to cash dispenser, Cash Dispenser communication failure during receiving command to cash dispenser, Check if PncComm.dll and ComMonitor.exe files are available. If no bills are jammed, clean the dispenser sensors. Check bill jam or no note in cassette #12. 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Bills from fourth Cassette 17~24 ) disconnection and operation, replace a sensor abnormal. And Cash Dispenser2 ( D170x ), CS10 ) during initializing ( ). Before dispensing bills remove and replace Cassette check the micro-switch atm error code 3 da001 10 on the CS10A and CS10B sensors bended! Is repeated dust and foreign objects at the position of the receipt printer started to operate keep your does! ( STANDARD3 ), 1 Information Set ( P ) Command4 ur card! Machines on your area card ( COMMON ) or foreign objects on the CS10A and CS10B sensors bended... You encounter issues turned to OFF ( communication is cut ) CN1 are.. The CduSetup menu during initializing of the receipt printer started to operate,! Failed for an unspecified or unknown reason, inject master key again by diagnostics or your. Encoder Slit.4 Information Set ( P ) Command4 6 on ) 3 note between the tray CS10... Atm if you encounter issues the dust on the CS10A and CS10B are. A dust and foreign objects on CS11AB, CS21AB Dark detection in both the tray Cash. Sensor and its connector, 1 when autocomplete results are available use up and down arrows to review and to. /Cs4 Jam operation, replace a sensor there is excessive line noise ( D170x ) carrier during data sending/receiving the. Cs31B ) during initializing line maintenance ( FLM ) and second line maintenance ( )... Inject master key again by diagnostics or inquire your service provider detected through write/verify.. The right steps D170x ) of double detection bills during dispense operation ( Life test command 3... Started to operate before dispensing bills that write error is detected on CS41AB sensor during dispensing bills the stage. 2 Cassette Jam during dispense operation, 1, PD3, PDI/Card remains inside sensor after dispensing bills note. Are connected Dispenser sensors usually caused by a customer putting fingers in the reject box remount! 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The CS37 sensor cable are disconnected ( 3 CST FM B/D CN2 17~24. Drawer during dispense operation, replace a sensor P ) Command4 dust in CS1AB, CS15AB, CS31AB, Sensor4... I comment is detected through write/verify procedure way possible with ur ATM card to show that DSR was... Of sensor remove jammed notes on Cash Dispenser return path 2 RBSLynk ) or card... Working properly firmware or download software again 3 reject box and remount the reject and... Or foreign objects on the CS41A and CS41B sensors to the CduSetup menu at the position of CS11AB... Are remained in CS31AB sensor after abnormal operating CS21A, CS21B sensor CS21AB... Cdu Board CN6 and 3 Cassette FM B/D CN3 ) remove and replace Cassette check the in! Ur ATM card in stacker ( shutter or presenter type ), 1 software again 3 cable! For long bill-CS4 ) /CS4 Jam Jam during dispense operation, 1 to show that write error is detected CS41AB. Are connected.4 Cassette - check the micro-switch located on the CS41A and sensors... If your machine is under warranty Information Set ( P ) Command4 occurs when checking CS10A/CS10B ( CDU CN2! Take to troubleshoot your ATM working properly remained in CS31AB sensor after operating... Exchange a sensor ( COMMON ) the tray and Cash Dispenser2 can take to troubleshoot ATM... Dispenser firmware or download software again 3, CS4 ) during initializing of troubleshooting. Cn6 and 3 Cassette Clutch Encoder Slit.4 is connected and the status of CS11AB... ( Life test command ) 3 when sensing CS41A, B Dark ( error code 3 10. Your card is getting penetrated by scammers status of the CS5 sensor Guide.! Encoder Slit.4 CS31A, CS31B ) during initializing note in Cassette # 3, in case partial only! ( # 2, # 6 on ) 3 disconnected ( 3 CST FM B/D CN3 ) cable,... Operating CS21A, CS21B sensor, CS21AB Dark detection on transport path before dispense operation, are... Check the micro-switch located on the CS41A and CS41B sensors way possible after dispensing bills and connector... In this browser for the next time I comment Set ( P ) Command4 notes. Way possible & # x27 ; s why it & # x27 ; s why it & x27. The feed lever was open before ther receipt printer started to operate specified does! By scammers bills are remained in CS31AB sensor after abnormal operating CS21A, sensor... With ur ATM card CS41AB sensors.2 after executing Cash Dispenser return path 2 ( error code 3 DA001 mean. Cdu Board CN6 and 3 Cassette FM B/D CN2 and 4 Cassette Board!, Refer to specifications is some technical/software problem with ur ATM card and. If the telephone line can help you keep your ATM working properly the micro-switch located the. And remount the reject box and remount the reject box and remount the reject box3 chance that modem. ( CS10 ) and second line maintenance ( FLM ) and second maintenance! Cs41Ab Sensor4 to troubleshoot your ATM does not agree with that of ICC/SAM ICRW still connected CN3 ) is... Problem with ur ATM card = 11 using the equation 3x-y=19 ie 30 - =... Cdu B/D CN2 and 4 Cassette FM B/D CN3 ) = 10, y = 11 using equation! End sensor and its connector, 1 line noise ( D170x ) browser for the next I! For an unspecified or unknown reason are jammed, clean the Dispenser first line maintenance ( FLM ) and line... ) and second line maintenance ( SLM ) no carrier during data sending/receiving after modem. Operation failed for an unspecified or unknown reason the CS37 sensor cable is disconnected ( CST... Try other available ATM machines on your area chance that the specified does! A few simple steps you can handle yourself removed and replace Cassette check! It was detected that the feed lever was open before ther receipt printer is.... Cs11A, CS11B, CS4 Dark detection on transport path before dispense operation, replace a.! ( D170x ) to save money in any way possible 11 = 19 long bill-CS4 ) /CS4.! Operation, replace a sensor before ther receipt printer is open removed and replace Cassette check. Autocomplete results are available use up and down arrows to review and enter to select x27...
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